Frequently Asked Questions
1. How do I place an order?Select the restaurant of your choice, add menu items to your cart and checkout. We'll take care of the rest.
2. Is there a minimum food order, and what are the delivery charges?Minimum food order is on a restaruant by restaurant basis between $25 & $50. We offer a flat delivery fee of $4.99 for orders under $200. (Orders over $200 have a 3.5% delivery charge due to size of the order)
3. How long will it take?Average delivery time ranges from 45-60 minutes. Delivery times vary based on traffic, order volume, and weather conditions. Some restaurants require advanced order placement, details can be found on the order page.
4. How is my food transported?All food is transported carefully in insulated bags by our team of experienced drivers.
5. What if I want to add to my order?Unfortuantely once your order is processed and confirmed we are unable to make changes to the order. You may place a second order for any additional items.
6. What if I want to remove an item or cancel my order?We are unable to modify or cancel and order once it has been processed and confirmed.
7. Can I order beverages as well as food?Yes! We deliver all food and beverage items from your favorite eateries.
8. Do you deliver beer or wine?Yes, we deliver beer and wine provided the purchasing party is 21+ years of age and present with both credit card and photo id to match the order.
9. What type of credit cards do you accept?We accept Visa, Mastercard, American Express, and Discover.